Southampton General Hospital
Southampton General Hospital offers a range of services accessible via their main phone line. Callers can connect to various departments, wards, and services, including interpreter services and outpatient appointment queries. The switchboard is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Patient support, including interpreter requests, is available Monday to Friday from 09:00 to 16:00. Common reasons for calling include connecting to specific departments, requesting patient support, and inquiring about outpatient appointments. Wait times can be longer during peak hours, so calling during off-peak times is recommended for quicker service.
Updated 15 Dec 2025
Expected outcomes
- Connect to specific departments
- Request interpreter services
- Inquire about outpatient appointments
- Get patient support information
- Access hospital services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient name
- Date of birth
- Appointment reference
- Language required
- Appointment details
- Department name
Known issues
Callers to Southampton General Hospital sometimes experience long wait times, particularly during peak hours. It is advisable to call during off-peak times for quicker service. Occasionally, calls may be misrouted to incorrect departments, but operators are generally able to redirect these calls efficiently. If you encounter long wait times, consider calling earlier in the day or later in the afternoon. For misrouted calls, clearly state the department or service you need to reach to assist the operator in directing your call correctly.
