UCL Institute of Neurology, Unit of Function Neurosurgery
The UCL Institute of Neurology's Unit of Functional Neurosurgery offers specialized services for neurosurgical evaluations, including consultations for Deep Brain Stimulation and stereotactic ablation. Common reasons for calling include scheduling clinical appointments, obtaining patient information, and inquiring about research opportunities. Referrals are typically required for new patient appointments. The unit collaborates with the National Hospital for Neurology and Neurosurgery. While specific wait times are not provided, callers may experience delays due to high demand. It is advisable to call during operating hours for the best response. For non-urgent inquiries, email or online forms are recommended.
Updated 15 Dec 2025
Expected outcomes
- Schedule neurosurgical consultations
- Provide procedure information
- Triage patient inquiries
- Respond to research queries
- Discuss educational opportunities
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Referral letter
- Relevant medical records
- Patient details
- Condition summary
- NHS/medical record number
- Contact details
Known issues
Patients often experience long wait times for appointments due to high demand and limited specialist availability. The unit prioritizes cases based on clinical urgency and provides periodic updates. Additionally, some callers report difficulty reaching staff by phone, especially during peak hours. To mitigate this, the unit encourages the use of email or online forms for non-urgent queries and has increased staff availability during busy periods. For urgent matters, calling during operating hours is recommended to ensure timely assistance.
