John Lewis plc
Calling John Lewis plc at +442078281000 connects you to their head office, where you can handle various corporate and administrative enquiries. The office operates Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. Common reasons for calling include addressing corporate matters, partnership queries, and administrative issues. While wait times can vary, calling earlier in the day may reduce hold times. Be prepared to state your enquiry clearly, as you may be transferred to the appropriate department or asked to leave a message if calling outside operating hours.
Updated 15 Dec 2025
Expected outcomes
- Check corporate information
- Confirm partnership details
- Request administrative support
- Verify office address
- Obtain contact details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Full name
- Nature of enquiry
- Relevant reference numbers
- Official address verification
- Department specification
- Documentation requests
Known issues
A common issue when contacting John Lewis plc is the use of an outdated head office address. Some directories still list 171 Victoria Street instead of the current registered office at 1 Drummond Gate, Pimlico, London, SW1V 2QQ. To avoid miscommunication, verify the address with official John Lewis plc or Companies House records before sending any correspondence. Additionally, if calling outside of operating hours, be prepared to leave a detailed message to ensure a prompt response.
