Marks and Spencer plc
Calling the Marks and Spencer plc Corporate Office at +442039619789 connects you to a range of services related to the Waterside Simply Food store. You can inquire about store hours, product availability, and order collection. The staff is generally helpful with product and order queries, and for specific product availability, calling ahead is recommended. Assistance with online orders, in-store collection, and delivery options is available. If you have feedback or complaints, the team can address these issues during store operating hours. Typically, calling during mid-morning or mid-afternoon may result in shorter wait times.
Updated 15 Dec 2025
Expected outcomes
- Check store hours
- Verify product availability
- Inquire about order collection
- Submit feedback or complaints
- Request delivery options
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Product name
- Product type/size
- Order reference
- Customer name
- Description of issue
- Relevant details
Known issues
When calling Marks and Spencer plc, it's helpful to have all necessary details ready, such as product names or order references, to ensure a smooth process. While the staff is generally helpful, peak times may lead to longer wait times. Mid-morning or mid-afternoon calls are often less busy. If you encounter issues with online orders or in-store collections, having your order reference handy will expedite the process. For complaints or feedback, clearly stating the issue and providing relevant details like date and time can help resolve matters efficiently.
