North Yorkshire Citizens Advice and Law Centre
North Yorkshire Citizens Advice and Law Centre provides a range of services through their Adviceline, available Monday to Friday from 09:00 to 16:30. Callers can receive advice on housing rights, welfare benefits, consumer rights, and employment issues. Specialist projects like Pension Wise and MacMillan Benefits Advice are also offered. While the Adviceline is the primary contact method, drop-in and outreach services are available at select locations. Services are free, confidential, and impartial. Callers may experience long wait times during peak hours, so it's advisable to call earlier in the day for quicker assistance.
Updated 15 Dec 2025
Expected outcomes
- Receive housing advice
- Get welfare benefits guidance
- Understand consumer rights
- Access employment rights information
- Participate in specialist projects
- Seek debt management advice
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Personal details
- Contact number
- Brief issue description
- Relevant documents
- Proof of identity
- Previous correspondence
Known issues
Callers to North Yorkshire Citizens Advice and Law Centre may occasionally experience long wait times, particularly during peak hours. To mitigate this, it is recommended to call earlier in the day or use online contact forms for non-urgent queries. The Adviceline is the primary method for receiving advice, but drop-in and outreach services are available for those who prefer in-person assistance. All services are free and designed to be confidential and impartial, ensuring that callers receive reliable support. If wait times are a concern, planning your call during less busy times can help.
