PAS POUR LES URGENCES. Ce service est uniquement pour les demandes administratives. En cas de danger, composez immédiatement le 999.
Cleveland Fire Brigade
Cleveland Fire Brigade offers a range of services through their contact number, primarily focusing on non-emergency inquiries. Callers can obtain information about fire safety and emergency response training courses, submit complaints or compliments regarding brigade services, and make Freedom of Information requests. Additionally, they can arrange site visits to the Training & Administration Hub. While specific wait times are not provided, calls are handled during standard operating hours. For those with hearing or speech impairments, alternative communication methods such as texting or using the TexMee app are available. It's advisable to call during mid-morning or mid-afternoon to avoid peak times.
Résultats attendus
- Check training course details
- Submit complaints or compliments
- Request public information
- Arrange site visits
- Inquire about fire safety services
Préparation de l'appel
Rassemblez tout avant de composer le numéro. Ces exigences sont vérifiées par nos analystes d'appels et mises à jour lorsque les organisations changent leurs scripts.
- Name
- Contact details
- Description of complaint
- Specific information request
- Purpose of visit
- Preferred visit dates
Problèmes connus
Occasional delays in responding to Freedom of Information requests have been reported. If you experience such delays, it is recommended to escalate the issue to an internal review or the communications department. To avoid frustration, ensure all required information is provided when making a request. For non-urgent matters, consider using online forms available on the Cleveland Fire Brigade website, which can be more convenient and provide a written record of your inquiry. Additionally, calling during non-peak hours may result in shorter wait times.
Mis à jour 8 janv. 2026
