Department of Health and Social Care
The Department of Health and Social Care in the UK provides a range of services through its contact number. You can inquire about health and social care policies, guidance, and services in England. The switchboard helps route calls to the appropriate departments. You can also submit Freedom of Information (FOI) requests or file complaints about the department's services. The line is open Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Wait times can be long during peak hours or public health events, so calling during off-peak times is advisable. The staff does not provide medical advice or handle individual casework.
Résultats attendus
- Check policy information
- Submit FOI requests
- File DHSC complaints
- Route to departments
- Receive guidance
Préparation de l'appel
Rassemblez tout avant de composer le numéro. Ces exigences sont vérifiées par nos analystes d'appels et mises à jour lorsque les organisations changent leurs scripts.
- Nature of enquiry
- FOI request details
- Details of complaint
- Contact details
- Relevant documents
- Reference numbers
Problèmes connus
Callers often experience long wait times, especially during peak hours or public health events. It is recommended to call during off-peak times or use email for non-urgent queries. Additionally, the department cannot handle complaints about local NHS or social care services, and callers are redirected to the appropriate agencies. For specific complaints, ensure you have all necessary details ready to facilitate a smoother process.
Mis à jour 10 janv. 2026
