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Merseyside Police

Merseyside Police can assist with non-emergency queries, reporting non-urgent crimes, and handling complaints about police conduct. The service is available Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Common reasons for calling include reporting theft, vandalism, or burglary, and registering complaints against police officers. While specific wait times are not provided, it is noted that peak hours may lead to longer wait times. For emergencies, callers should use 999. Deaf or hard of hearing users can access textphone services. For non-urgent matters, consider calling during off-peak hours or using online reporting options.

Résultats attendus

  • Check application status
  • Report theft or vandalism
  • Register police complaints
  • Request crime updates
  • Submit supporting evidence

Préparation de l'appel

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  • Incident details
  • Location information
  • Contact details
  • Names of involved parties
  • Supporting evidence

Problèmes connus

Callers sometimes experience long wait times, especially during peak hours. To minimize delays, it is advisable to call during off-peak hours or use online reporting for non-urgent matters. If you encounter difficulty reaching a live agent, consider calling back later or exploring online alternatives. For emergencies, always dial 999. For non-emergencies, using the 101 number or the provided contact can be effective. Ensure you have all necessary details ready to expedite the process.

Mis à jour 16 janv. 2026