PAS POUR LES URGENCES. Ce service est uniquement pour les demandes administratives. En cas de danger, composez immédiatement le 999.
Nottinghamshire Fire and Rescue Service
The Nottinghamshire Fire and Rescue Service provides a range of services via their contact number, including general enquiries about fire safety, handling complaints and compliments, offering fire safety advice, and assisting businesses with fire protection queries. These services are available Monday to Friday from 08:30 to 16:30. For emergencies, callers must dial 999. Non-emergency queries are addressed during office hours, with complaints acknowledged within two working days and investigated within ten working days. Typical wait times may vary, with occasional reports of long waits during peak hours. It's advisable to call during mid-morning or early afternoon for potentially shorter wait times.
Résultats attendus
- Get fire safety advice
- Submit a formal complaint
- Receive business fire protection guidance
- Provide feedback or compliments
- Ask about fire safety regulations
Préparation de l'appel
Rassemblez tout avant de composer le numéro. Ces exigences sont vérifiées par nos analystes d'appels et mises à jour lorsque les organisations changent leurs scripts.
- Details of complaint
- Contact information
- Preferred communication method
- Business name
- Premises address
- Nature of query
Problèmes connus
Callers may experience long wait times during peak hours or due to staff shortages. To address this, the service offers staffing adjustments and callback options. Additionally, there is no phone support available on weekends, which can be frustrating for some. For non-urgent matters, it is recommended to use email or online forms. To minimize wait times, consider calling during mid-morning or early afternoon. If you encounter issues, ensure you have all necessary information ready to expedite the process.
Mis à jour 5 janv. 2026
