Starling Bank Limited
Starling Bank Limited offers a dedicated phone line for media and press enquiries. This service is specifically designed for journalists and media professionals seeking interviews, statements, press releases, or company information. The media team is available during business hours, with out-of-hours support for urgent requests. While email is preferred for initial contact, the phone line is available for time-sensitive matters. Typical wait times are not specified, but urgent requests are prioritized. It's advisable to call during standard business hours for non-urgent enquiries.
Updated 15 Dec 2025
Expected outcomes
- Request interviews
- Obtain press releases
- Seek company information
- Submit urgent media requests
- Follow up on enquiries
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Media credentials
- Story context
- Specific questions
- Deadline details
- Name
- Media outlet
Known issues
Some journalists occasionally experience delayed responses to their press enquiries, particularly outside major news cycles. To mitigate this, it's recommended to follow up via email or use the out-of-hours contact for urgent matters. Ensuring all necessary details are provided initially can help expedite the process. For best results, prepare your enquiry thoroughly and be clear about deadlines and the nature of your request. This proactive approach can help in receiving timely responses.
