Newcastle University
Newcastle University's Admissions department provides essential support for prospective and current students. You can inquire about application processes, book appointments with student services, and receive guidance on various academic matters. The department is accessible all year during published hours, although wait times may increase during peak periods, such as the start of the term. For quicker service, consider calling during non-peak hours or using their online enquiry form. The team is equipped to handle a range of queries and will direct you to specialist teams if necessary.
Updated 15 Dec 2025
Expected outcomes
- Get application information
- Book student services appointments
- Receive academic guidance
- Access student support
- Inquire about admissions criteria
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Personal details
- Nature of enquiry
- Contact details
- Appointment booking reference
- Relevant documents
Known issues
Occasional long wait times are reported, particularly during peak periods like the start of the term. To minimize wait times, try calling outside of peak hours. Alternatively, use the online enquiry form available on the university's website for faster responses. Privacy is respected, and your information is only shared if legally required. If you experience delays, ensure you have all necessary information ready to expedite the process.