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Queen's University Belfast

The IT Service Desk at Queen's University Belfast provides essential support for students, staff, and visitors. You can book guided tours of the university, including the Great Hall and Canada Room, or purchase gifts and memorabilia from the gift shop. The Welcome Centre also offers tourist information about local attractions in Belfast and Northern Ireland. Typically, the best times to call are during standard operating hours, and wait times are generally minimal. The staff is available to assist with any inquiries related to the university and local area.

OrganizationQueen's University Belfast — IT Service Desk

Updated 15 Dec 2025

Expected outcomes

  • Book guided university tours
  • Purchase university memorabilia
  • Get local tourist information
  • Inquire about local attractions
  • Confirm tour booking details

Call preparation

Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.

  • Visitor name
  • Preferred date/time
  • Contact details
  • Payment method
  • Identification
  • Tour confirmation number

Known issues

When calling the IT Service Desk at Queen's University Belfast, it is advisable to have all necessary information ready, such as your visitor name and preferred tour date. Although there are no specific known issues, it is best to call during regular business hours to ensure prompt service. If you encounter any difficulties, visiting the Welcome Centre in person can provide immediate assistance. Additionally, consider checking the university's website for online resources and information about tours and local attractions.