Ulster University Coleraine Campus
The Ulster University Coleraine Campus Finance Office handles tuition fee enquiries, including questions about payments, balances, and deadlines. This service is available Monday to Friday during standard university office hours. Common reasons for calling include checking payment status, understanding fee structures, and resolving discrepancies. Wait times can be longer during peak periods such as fee deadlines or the start of term. For non-urgent matters, emailing fees@ulster.ac.uk is recommended. It is advisable to have your student ID and relevant documentation ready when calling.
Updated 15 Dec 2025
Expected outcomes
- Check payment status
- Understand fee structures
- Resolve payment discrepancies
- Inquire about deadlines
- Update personal details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Applicant number
- Personal identification
- Details of fee query
- Relevant documentation
- Contact information
Known issues
Callers to the Ulster University Finance Office may occasionally experience long wait times, particularly during fee payment deadlines or the start of term. To mitigate this, it is advisable to call outside of peak hours. For non-urgent queries, using email can be a more efficient option. Always have your student ID and relevant details ready to expedite the process. Being prepared with all necessary information can help reduce the duration of the call and ensure a smoother experience.
