University of East London
The University of East London's Student Hub is available for various student-related services. You can call to handle general questions about campus services, facilities, and directions. The Student Hub also assists with student support queries, including disability services, exam adjustments, and evidence requests. Additionally, you can process requests for academic transcripts and replacement certificates. The best times to call are during weekdays, with extended hours from September to June. For complex queries, you might be referred to specific departments or asked to visit in person. Emergency issues should be directed to the dedicated 24-hour emergency line.
Updated 15 Dec 2025
Expected outcomes
- Handle campus service questions
- Assist with disability services
- Request exam adjustments
- Process transcript requests
- Request replacement certificates
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Applicant details
- Full name
- Date of birth
- Personal details
- Nature of support needed
Known issues
While there are no specific known issues reported, it's advisable to call during non-peak hours to avoid long wait times. Ensure you have all necessary information ready, such as your student ID and personal details, to streamline the process. If your query is complex, you may be directed to a specific department or asked to visit in person. For urgent matters, use the 24-hour emergency line. Consider checking online resources for quicker resolutions to common questions.
