University of Sunderland
The University of Sunderland's Student Recruitment department provides essential services for students seeking financial support. You can apply for the Student Support Fund, which offers means-tested grants and emergency loans for unforeseen financial challenges. Additionally, the department offers general financial guidance regarding the application process and eligibility criteria. Common reasons for calling include applying for financial aid, requesting emergency loans, and seeking advice on documentation. Wait times may be longer during peak periods, such as the start of the academic year or near funding deadlines. It is advisable to call during mid-morning or early afternoon to avoid peak times.
Updated 15 Dec 2025
Expected outcomes
- Apply for Student Support Fund
- Request emergency loan
- Receive financial guidance
- Submit supporting documents
- Check application status
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Completed application form
- Supporting documentary evidence
- Proof of enrollment
- Bank account details
- Proof of funding delay
- Rent agreements
Known issues
Students often experience high call volumes, especially at the start of the term or near funding deadlines, leading to long wait times. It is recommended to use email or request a callback if lines are busy. Additionally, delays in processing applications can occur if required documents are incomplete or missing. To avoid this, ensure all necessary documentation is submitted promptly. Staff may follow up for any missing information, so keep an eye on your email for any requests. Planning your call during non-peak hours can also help reduce wait times.
