NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Essex County Fire and Rescue Service
The Essex County Fire and Rescue Service's non-emergency number is dedicated to handling general enquiries, non-emergency incident reporting, and offering fire safety advice. Individuals commonly contact this number for information on fire safety, to book a home safety visit, or to inquire about fire prevention measures. The service aims to provide prompt assistance during regular operating hours. While typical wait times are not specified, calling during non-peak times, such as mid-morning or early afternoon, may result in shorter hold durations. The service also offers guidance on fire safety and can direct calls to appropriate departments if more specialized information or assistance is required.
Location & Coverage
Fire Service Headquarters, London Road, Kelvedon Park, Rivenhall, Witham, CM8 3HB, United Kingdom
Essex County, United Kingdom
Expected outcomes
- Check fire safety guidelines
- Book home safety visits
- Report non-emergency incidents
- Request fire prevention advice
- Redirect to appropriate department
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Contact number
- Address
- Details of enquiry
- Nature of incident
- Safety screening responses
Known Issues
One known issue experienced by callers to the Essex County Fire and Rescue Service is the potential for long wait times, particularly during peak hours or following major incidents. To alleviate this, it is advisable to call during off-peak hours when it is typically quieter, or alternatively, to use the available online contact forms for non-urgent matters. This can help in avoiding the frustration of extended hold times, ensuring that inquiries are addressed more swiftly. Additionally, having all relevant information at hand before the call can facilitate a smoother and faster interaction.
Updated 14 Dec 2025
