⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Leicestershire Fire and Rescue Service
The Leicestershire Fire and Rescue Service provides an Emergency SMS service for deaf and hard of hearing individuals, allowing them to contact emergency services for urgent fire, rescue, or medical assistance. This service is available 24/7 and requires prior registration with the EmergencySMS service. Users must have a mobile phone with SMS capability. Common reasons for using this service include reporting fires, medical emergencies, or rescue situations. While specific wait times are not provided, it is crucial to ensure a strong network signal to avoid delays. Registration involves sending a text to 999 and following the instructions received.
Updated 14 Dec 2025
Expected outcomes
- Register for EmergencySMS
- Report a fire emergency
- Request medical assistance
- Seek rescue services
- Receive emergency instructions
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Mobile phone
- SMS capability
- EmergencySMS registration
- Location details
- Nature of emergency
Known issues
Occasional delays in SMS delivery can occur during peak emergency periods or due to network congestion. Users are advised to resend their SMS if they do not receive a response within a few minutes and to ensure their network signal is strong. This issue has been reported occasionally, and maintaining a good signal can help mitigate delays. If problems persist, users should attempt to contact emergency services through alternative means if possible.
