⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Merseyside Fire and Rescue Service Heritage and Education Centre
The Merseyside Fire and Rescue Service Heritage and Education Centre offers opportunities to book visits for groups or schools, providing insight into the history and operations of the fire service. Visitors can explore collections and participate in educational activities. Visits must be pre-booked and are available on Tuesdays and Wednesdays from 10:00 to 15:00. General enquiries about the centre, its collections, or educational programs can be made during office hours, Monday to Friday. The centre is staffed by volunteer ex-firefighters, so it's advisable to book in advance and be patient for responses.
Updated 14 Dec 2025
Expected outcomes
- Book a group visit
- Arrange school tours
- Request educational information
- Inquire about collections
- Confirm visit details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Preferred visit date
- Group size
- Contact details
- Booking confirmation
- Donation (optional)
- Email address
Known issues
Visitors should be aware that the centre has limited availability, with visits only possible on Tuesdays and Wednesdays. It is crucial to book in advance via phone or email to secure a spot. The centre is staffed by volunteers, which may lead to occasional delays in response times. Patience is appreciated when awaiting confirmation or additional information. Donations are welcomed but not mandatory. For a smoother experience, ensure all required information is ready when booking.
