Ministry of Justice
The Ministry of Justice's Mental Health Casework Section can be reached at +448707617753 for a variety of specific services. Common reasons for calling include checking the status of mental health case applications, requesting information about policies and procedures, and submitting complaints or feedback regarding justice services. While typical wait times are not specified, it's advisable to call during standard business hours for the quickest response. Callers should be prepared to provide personal details or reference numbers, especially for sensitive inquiries. The best times to call are generally mid-morning or early afternoon to avoid peak periods.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Request policy information
- Submit a complaint
- Provide feedback
- Request public records
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Contact details
- Reference number
- Details of complaint
- Relevant dates
- Involved parties
Known issues
While there are no specific known issues reported, callers may experience longer wait times during peak hours. To avoid delays, try calling mid-morning or early afternoon. If your inquiry is not urgent, consider checking the Ministry of Justice's website for information that might be available online. For sensitive matters, ensure you have all necessary details and reference numbers ready before calling to streamline the process. If submitting a complaint, make sure to note down the complaint reference number provided by the operator for future reference.
