⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Norfolk Constabulary
Norfolk Constabulary's Non-Emergency Crime Reporting department handles a variety of tasks via their 101 number. This service is available 24/7 for non-emergency calls, providing advice, guidance, and routing to appropriate teams. Common reasons for calling include reporting crimes, incidents, or suspicious activities, and making general enquiries about police services. The department also handles emergency calls through the 999 number, dispatching officers as needed. Typical wait times can vary, especially during peak periods, but recent staffing increases aim to reduce delays. For non-urgent matters, online reporting is also an option.
Updated 14 Dec 2025
Expected outcomes
- Report a crime
- Receive safety advice
- Request police assistance
- Get contact information
- Ask about police services
- Report suspicious activity
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Incident details
- Personal information
- Location of incident
- Time of incident
- Nature of enquiry
- Caller contact details
Known issues
High call volumes can occasionally lead to longer wait times for non-emergency calls, particularly during peak periods. However, Norfolk Constabulary has recently invested in increasing switchboard staffing to address this issue and improve early resolution. For non-urgent matters, consider using the online reporting option to avoid waiting. If you experience delays, try calling during off-peak hours, such as early mornings or late evenings, to potentially reduce wait times. Always have necessary information ready to expedite the process.
