⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Office of the Police and Crime Commissioner for Cleveland
The Office of the Police and Crime Commissioner for Cleveland provides a range of services through their contact number. Callers can inquire about the role and responsibilities of the PCC, lodge complaints regarding police conduct, and seek information on crime reduction services. The office also handles media enquiries and public communications. Calls are typically answered during operating hours, but specific wait times are not provided. It's advisable to call during mid-morning or mid-afternoon to avoid peak times. The office supports the PCC in managing complaints and implementing the Police and Crime Plan, with procedures varying based on enquiry type.
Updated 14 Dec 2025
Expected outcomes
- Check PCC responsibilities
- Submit police conduct complaint
- Inquire about crime reduction
- Request media information
- Seek victim support services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Complainant's contact details
- Incident details
- Supporting evidence
- Requestor's contact details
- Nature of request
- Identification documents
Known issues
While there are no specific known issues reported, it is recommended to prepare all necessary information before calling to ensure a smooth process. If you experience long wait times, consider using email or online forms for non-urgent enquiries. For complaints, ensure you have all relevant details and evidence ready to expedite the process. Calling during non-peak hours can also help reduce wait times. If your issue is complex, be prepared for potential referrals to other departments or external bodies.
