⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Oxfordshire Fire and Rescue Service
The Oxfordshire Fire and Rescue Service offers specific services through their Home Fire Safety Advice department. You can request a Safe and Well visit, where firefighters provide a free home safety check, including smoke alarm fitting and fire escape planning. They also offer general fire safety advice, covering tips on home escape plans and risk reduction. These services are available Monday to Saturday during operating hours. Typically, there are no known issues with wait times, but calling earlier in the day may help avoid potential delays. The service is designed to be accessible and helpful for all residents.
Updated 14 Dec 2025
Expected outcomes
- Request Safe and Well visit
- Receive fire safety advice
- Plan fire escape routes
- Fit smoke alarms
- Discuss risk reduction
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Address
- Contact details
- Reason for visit
- Specific concerns
- Questions about fire safety
Known issues
While there are no specific known issues reported, it is advisable to call during non-peak hours, such as early mornings, to ensure quicker service. If you encounter any delays, consider using online resources or calling back at a different time. The service is designed to be straightforward, with firefighters providing tailored advice and assistance. Always have your details ready to facilitate a smooth process. Remember, Safe and Well visits are free and can be scheduled for yourself or someone else, ensuring comprehensive safety support.
