⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
South Yorkshire Fire and Rescue
The South Yorkshire Fire and Rescue Complaints and Compliments department can be reached at +441142532209. This line is available for submitting formal complaints or compliments about their services, staff, or specific incidents. The department operates Monday to Friday from 08:00 to 18:00, and on Saturdays from 09:00 to 13:00. Callers are encouraged to provide detailed information about their complaint or compliment, including relevant dates and contact details. While wait times are not specified, it's advisable to call during non-peak hours for quicker service. Complaints and compliments can also be submitted via email for convenience.
Updated 14 Dec 2025
Expected outcomes
- Submit a formal complaint
- Provide positive feedback
- Request complaint acknowledgment
- Follow up on a complaint
- Receive compliment confirmation
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Contact details
- Details of complaint
- Details of compliment
- Relevant dates
- Incident locations
- Staff names
Known issues
While there are no specific known issues reported, callers may experience delays during peak hours. To avoid long wait times, consider calling early in the morning or late in the afternoon. For a more efficient process, have all necessary details ready before calling. If you prefer, you can submit your complaint or compliment via email, which may allow for more detailed documentation and a written record of your submission. Always ensure you receive an acknowledgment to confirm your submission has been received.
