NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Staffordshire Police Headquarters
The Staffordshire Police Headquarters Freedom of Information and Complaints department handles a variety of tasks including general enquiries, Freedom of Information (FOI) requests, complaint submissions, and community safety funding enquiries. Calls are typically managed during operating hours, and the department is known for addressing questions related to the Staffordshire Commissioner’s Office. While specific wait times are not provided, it is advisable to call during non-peak hours to avoid delays. The department may redirect calls or request additional information, especially for FOI requests or complaints.
Location & Coverage
Police Headquarters, Weston Road, Stafford, ST18 0YY, United Kingdom
Staffordshire
Expected outcomes
- Handle general questions
- Submit FOI requests
- File police conduct complaints
- Inquire about safety funding
- Request community initiative info
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Contact details
- Nature of enquiry
- Details of information requested
- Details of complaint
- Case information
Known Issues
Some callers experience long wait times, particularly during peak hours or following major incidents. To mitigate this, it is recommended to call during non-peak hours or consider using email for non-urgent matters. The department strives to handle enquiries efficiently, but providing detailed information upfront can help expedite the process. If redirected, follow the call handler's instructions carefully to ensure your request is processed smoothly.
Updated 14 Dec 2025
