Royal Free Hospital
The Royal Free Hospital's Private Patients Middle East department specializes in assisting international patients and embassies with private healthcare services. Available Monday to Friday from 8am to 6pm, this department provides support in both English and Arabic. Common reasons for calling include booking appointments, handling referrals, and making general enquiries about international healthcare services. While specific wait times are not provided, it is advisable to call during mid-morning or mid-afternoon to avoid peak times. Email communication is also an option for those who prefer written correspondence.
Updated 15 Dec 2025
Expected outcomes
- Book private appointments
- Assist with referrals
- Provide healthcare information
- Confirm appointment details
- Handle embassy authorizations
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Patient full name
- Date of birth
- Referral letter
- Embassy authorization
- Contact information
- Payment guarantee
Known issues
While there are no specific known issues reported, it is generally advisable to have all necessary documents and information ready before calling to ensure a smooth process. Consider calling outside of peak hours to minimize wait times. If you encounter difficulties reaching the department by phone, using email as an alternative can be effective. Always confirm appointment details and any required documentation to avoid delays.
