UCL Institute of Neurology, Division of Neuropathology
The UCL Institute of Neurology, Division of Neuropathology Academic Office, provides several services via phone. Callers can inquire about the institute's departments and research activities, manage laboratory-related queries, and connect with specific staff or department heads. The office does not handle direct medical advice; such queries require a GP referral to the National Hospital for Neurology and Neurosurgery. Typical wait times are not specified, but calling during operating hours is recommended for prompt assistance. The best times to call are generally mid-morning or early afternoon to avoid peak periods.
Updated 15 Dec 2025
Expected outcomes
- Get institute information
- Inquire about research activities
- Manage laboratory access
- Connect with department heads
- Direct patient referral pathways
- Request laboratory procedures
- Contact professional services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Nature of enquiry
- Relevant department
- Specific laboratory details
- Staff member name
- GP referral details
- Research activity information
Known issues
A common issue is patients seeking direct medical advice, which the institute cannot provide. Such requests should be directed to a GP for referral to the National Hospital for Neurology and Neurosurgery. To avoid frustration, ensure your enquiry is not medical advice-related. For laboratory management queries, have specific details ready to expedite the process. Calling during non-peak hours, such as mid-morning, can help reduce wait times and improve the likelihood of reaching the appropriate department quickly.
