Argos Limited
Argos Limited offers a Minicom service for deaf or hard-of-hearing customers using a textphone device. This service is available Monday to Friday from 08:00 to 12:00. Due to low usage, Argos recommends using alternative methods like Relay UK, SignVideo, email, or online services for better accessibility. The Minicom service is specifically for customer support inquiries related to Argos products and services. Wait times can vary, but calling during the specified hours typically ensures a quicker response. For more comprehensive support, Argos customer service is available from 08:00 to 20:00, six to seven days a week.
Updated 15 Dec 2025
Expected outcomes
- Provide product support
- Assist with order queries
- Verify account details
- Guide on accessibility options
- Offer alternative contact methods
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Textphone device
- Order number
- Personal details
- Account verification info
- Compatible landline
- Service hours awareness
Known issues
The Minicom service is facing discontinuation due to low usage, with Argos encouraging customers to use digital alternatives like Internet Booking Service, Email, Twitter, or Text Relay/Relay UK. Compatibility issues also arise as the Minicom system only works with landline textphones, not mobile or VoIP. Customers are advised to ensure they have access to a compatible device and consider using Relay UK or SignVideo for a more seamless experience. These alternatives provide broader accessibility and are more in line with Argos's current service offerings.
