Currys Group Limited
Currys Group Limited Customer Support assists with sales inquiries and product reservations. Customers can inquire about product availability, pricing, and place orders for electronics and appliances. The team also helps reserve products for in-store pickup or delivery. Typically, customers need to provide product details and contact information. Known issues include occasional long wait times, especially during peak hours, and rare order reservation errors. It's advisable to call during off-peak hours or use online chat for quicker assistance. Confirmation of reservations or orders is usually sent via SMS or email.
Updated 15 Dec 2025
Expected outcomes
- Inquire about product availability
- Check product pricing
- Place an order
- Reserve product for pickup
- Arrange product delivery
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Product details
- Customer contact information
- Preferred store address
- Delivery address
- Payment method
Known issues
Customers occasionally experience long wait times when calling during peak hours. To avoid this, try contacting Currys Group Limited during off-peak times or use the online chat feature for faster service. There are also rare instances of order reservation errors, where system issues prevent successful reservations. In such cases, customer service can manually assist with the reservation process. Ensuring you have all necessary information ready can help expedite the process and reduce potential frustrations.
