Chubb Fire & Security Ltd
Chubb Fire & Security Ltd's London Branch offers a range of services via phone, including general enquiries, sales information, and customer support. You can inquire about fire and security services, request product quotes, or get assistance with technical issues. The phone lines are open Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Sales and customer support are available during weekdays from 09:00 to 17:00. It's advisable to call early in the day to avoid long wait times, especially after major incidents when call volumes are high.
Updated 15 Dec 2025
Expected outcomes
- Check service availability
- Request product quotes
- Connect to sales representatives
- Report technical issues
- Arrange contract support
- Inquire about company information
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Contract number
- Contact details
- Product interest
- Description of issue
- Service requirements
- Account details
Known issues
Customers occasionally experience long wait times, particularly during peak hours or after significant incidents. To minimize delays, it's recommended to call early in the day. Another common issue is being redirected between departments. Having your contract or account details ready can help reduce unnecessary transfers and ensure you reach the correct department more quickly. If you encounter these issues, patience and preparedness can improve your calling experience.
