Manchester Airport Group
Calling Manchester Airport Group's information line can help with a variety of tasks related to general enquiries about airport facilities and services, as well as submitting feedback. This line operates during the airport's business hours. Common reasons for calling include finding out specific details about airport amenities, understanding service protocols, or delivering feedback on past experiences. Typical response times for postal correspondence can be up to 10 working days, but using the web form may result in quicker feedback processing. For the fastest service, consider calling during non-peak hours to minimize wait times.
Updated 15 Dec 2025
Expected outcomes
- Get facility details
- Inquire service protocols
- Provide feedback by post
- Submit feedback online
- Check airport amenities
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Airport map
- Flight details
- Full name
- Contact details
- Written enquiry
- Feedback content
Known issues
A common issue reported by callers to the Manchester Airport Group is a slow response time, especially for postal correspondence, which can take up to 10 working days. For more urgent queries, it is advisable to use the online feedback form available on their website, as it tends to result in faster responses. When calling, try to avoid peak times to reduce waiting periods. Having all necessary information, such as your full name and contact details, ready beforehand can also help expedite the process.
