Merseytravel
Merseytravel's Concessionary Travel department handles various data protection-related tasks. You can inquire about personal data, submit subject access requests, file complaints, or withdraw consent for data processing. These services are available during operating hours. Callers may experience long wait times, so it's advisable to try during off-peak hours or consider emailing for a quicker response. The Data Protection Officer manages GDPR compliance and privacy issues, ensuring your concerns are addressed efficiently. Be prepared with necessary identification and details to streamline your request.
Updated 15 Dec 2025
Expected outcomes
- Handle data protection queries
- Submit subject access requests
- File privacy complaints
- Withdraw data processing consent
- Inquire about GDPR compliance
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Personal identification
- Details of enquiry
- Proof of identity
- Details of requested data
- Details of complaint
- Contact information
Known issues
Callers to Merseytravel's Concessionary Travel department sometimes experience long wait times, particularly when trying to reach the Data Protection Officer. To mitigate this, consider calling during off-peak hours or using email for a faster response. Email communication is often more efficient for handling data protection queries and requests. Be sure to have all necessary documents and information ready to expedite the process. If you encounter delays, patience and preparedness can help ensure your concerns are addressed promptly.
