Anglian Water Services Limited
Anglian Water Services Limited provides a range of services via their head office contact number. Customers can report water supply issues, inquire about billing, manage their accounts, and ask general questions about water services. Typical reasons for calling include reporting leaks, discussing billing, and updating account information. Wait times can be long during peak hours, so it's advisable to call during off-peak times. The best times to call are typically mid-morning or mid-afternoon. For urgent issues, selecting the emergency option can expedite the process.
Updated 15 Dec 2025
Expected outcomes
- Report water supply issues
- Discuss billing questions
- Make payments
- Update account information
- Move home
- Register a new account
- Ask about water quality
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Address
- Description of issue
- Billing details
- Personal details
- New address
Known issues
Customers occasionally experience long wait times, especially during peak hours. To avoid this, try calling during off-peak times or use online services if possible. Another common issue is being transferred multiple times before reaching the correct department. To minimize this, clearly state your issue and the department you need at the beginning of the call. For urgent water supply issues, selecting the emergency option can help you reach the right department faster.
