Glasgow City Council
When calling Glasgow City Council's General Enquiries department at +441415521331, you can address a variety of public queries related to council services. These include questions about council tax, education, and general city administration. The department is available Monday to Friday from 08:00 to 18:00 and on Saturday from 09:00 to 13:00. While specific wait times are not provided, calling during mid-morning or early afternoon may help avoid peak times. This line is ideal for residents seeking information or assistance with city services.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Confirm eligibility requirements
- Request service updates
- Inquire about council tax
- Ask about educational services
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account number
- Council tax reference
- Application ID
- Personal identification
- Relevant correspondence
- Service request details
Known issues
While there are no specific known issues reported, it is advisable to call during non-peak hours to minimize wait times. If you encounter long wait times, consider using the council's online services for certain inquiries. Having all necessary documents and reference numbers ready before calling can expedite the process. If your query is complex, be prepared to take notes and follow up if needed. Patience and clarity in communication can help resolve issues more efficiently.
