Glasgow City Council
Glasgow City Council's Mobile Services department handles issues related to mobile infrastructure within the city. Common reasons for calling include reporting connectivity problems, requesting access to mobile sites for maintenance, and making general enquiries about mobile services and council policies. Calls are typically answered during business hours, and the department aims to provide efficient and streamlined services. While specific wait times are not provided, it is advisable to call during mid-morning or early afternoon to potentially avoid peak times.
Updated 15 Dec 2025
Expected outcomes
- Report mobile infrastructure issues
- Request mobile site access
- Submit general mobile enquiries
- Receive reference number
- Request call-back for urgent issues
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Location details
- Issue description
- Contact information
- Site identification
- Purpose of access
- Company details
Known issues
Some callers experience delayed responses when reporting mobile infrastructure issues or requesting site access. If you encounter a delay, consider escalating the issue via email or requesting a call-back for urgent matters. To improve your experience, ensure you have all necessary information ready before calling. Additionally, calling during non-peak hours may help reduce wait times. The Mobile Services department strives to handle queries efficiently, but being prepared can help expedite the process.
