Manchester Metropolitan University
The Manchester Metropolitan University Finance Office can assist with various lost property tasks via their phone service. Common reasons for calling include reporting lost items, inquiring about found property, and arranging collection of recovered items. The service is available during operating hours, and callers may experience occasional delays during busy periods. It is advisable to call during standard weekday hours for a quicker response. The University Security Team manages lost property, and items found in library buildings can also be reported to the Library helpdesk. Proof of ownership is typically required for valuable items, which are held for a limited period before disposal or donation.
Updated 15 Dec 2025
Expected outcomes
- Report lost items
- Inquire about found property
- Collect recovered items
- Provide lost item details
- Arrange item collection
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Description of lost item
- Location and time lost
- Contact details
- Proof of identity
- Proof of ownership
Known issues
Some users have reported occasional delays when trying to reach the Security/Lost Property office by phone, particularly during busy periods or outside core hours. To improve your chances of a timely response, it is recommended to call during standard weekday hours. If you experience difficulty reaching the office, consider following up via email for urgent matters. Always ensure you have the necessary information ready, such as a detailed description of the lost item and proof of ownership for valuable items, to expedite the process.
