Halifax
Calling Halifax's Credit Card Fraud Reporting department at their headquarters is essential for addressing issues related to credit card fraud. This line is primarily for reporting unauthorized transactions, blocking compromised cards, and receiving guidance on fraud protection. While general banking queries are often redirected, this department focuses on urgent fraud matters. Typical wait times can vary, but calling during non-peak hours, such as mid-morning, may reduce wait times. This service is crucial for ensuring the security of your financial information and resolving fraud issues promptly.
Updated 15 Dec 2025
Expected outcomes
- Report unauthorized transactions
- Block compromised cards
- Receive fraud protection advice
- Escalate fraud cases
- Request fraud investigation
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Full name
- Credit card number
- Recent transaction details
- Account reference number
- Identification documents
- Nature of fraud issue
Known issues
When contacting Halifax for credit card fraud issues, it is important to have all necessary information ready, such as your credit card number and recent transaction details. This can help expedite the process. If you experience long wait times, consider calling during mid-morning or early afternoon when lines may be less busy. Additionally, ensure your contact information is up to date to receive timely updates. For non-urgent matters, exploring online support options may provide quicker resolutions.
