Leeds Building Society
Leeds Building Society offers telephone appointments for mortgage and savings enquiries through their dedicated line. Customers can schedule a call with an advisor to discuss mortgage options, savings accounts, or other related queries. The service is available Monday to Friday from 08:00 to 18:00 and on Saturday from 09:00 to 13:00. The line is closed on Sundays. While appointments can also be booked online, calling may provide more immediate assistance. Typical wait times can vary, with peak hours often leading to longer waits. It is recommended to call during non-peak hours for quicker service.
Updated 15 Dec 2025
Expected outcomes
- Book mortgage appointment
- Schedule savings consultation
- Request general advice
- Confirm appointment details
- Reschedule existing appointment
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Contact number
- Account details
- Purpose of appointment
- Preferred date
- Preferred time
Known issues
Customers occasionally experience long wait times when trying to book or attend telephone appointments, particularly during peak hours. To avoid delays, it is advisable to call outside of these times or utilize the online booking form. This can help ensure a smoother booking process. Additionally, having all necessary information ready, such as your name, contact number, and account details, can expedite the process. If you encounter issues, consider trying different times or using the online option for convenience.
