Santander UK plc
You can call Santander UK's branch appointments line at +443332072899 to book appointments for specific banking services, including opening new accounts, getting investment advice, and handling business banking needs. These services are available Monday to Friday from 09:00 to 17:00, and on Saturday from 09:00 to 12:30. Walk-in services may be available for basic transactions but are not guaranteed for specialized services, which require prior bookings. It is advisable to contact the branch well in advance to ensure availability, as peak hours often lead to longer hold times and limited slots, particularly in busy branches.
Updated 15 Dec 2025
Expected outcomes
- Book new account appointment
- Schedule investment consultation
- Arrange business banking meeting
- Confirm branch service availability
- Discuss banking needs
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Personal identification
- Relevant account details
- Appointment purpose
- Full name
- Contact number
- Preferred date and time
Known issues
Customers frequently encounter long hold times when attempting to book appointments via phone, particularly during peak banking hours. To mitigate this, it is recommended to call outside of peak times or utilize the online booking services provided by Santander UK. Another common issue is the limited availability of appointment slots, especially in busy branches or for specific services like account opening. To avoid disappointment, consider booking appointments well in advance or exploring other branch options if your preferred location is fully booked.
