Coventry University
Coventry University's Disability, Counselling and Mental Health department offers a range of services to support student wellbeing. Students can access confidential advice and guidance on mental health, disability, and personal issues. Appointments are available Monday to Friday from 08:30 to 17:00, with some services like Spectrum.Life accessible 24/7. Common reasons for calling include booking wellbeing appointments, accessing crisis support, and seeking counselling. Wait times can vary, especially during peak periods, but students can book appointments up to three weeks in advance. For urgent mental health crises, immediate support is available through NHS 111 or emergency services.
Updated 15 Dec 2025
Expected outcomes
- Book wellbeing appointments
- Access crisis support
- Register for counselling
- Receive disability advice
- Apply for exam arrangements
- Request Disabled Students’ Allowance help
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student ID
- Contact details
- Brief support description
- Appointment type preference
- Personal details for NHS
- Disclosure of disability
Known issues
Students may experience high demand and limited availability for appointments, particularly during busy times of the year. To mitigate this, it's advisable to book appointments up to three weeks in advance. For urgent needs, Spectrum.Life offers 24/7 support, and external crisis lines are available. If immediate assistance is required, contacting NHS 111 or emergency services is recommended. Understanding these options can help manage expectations and ensure timely access to necessary support.
