Coventry University
Coventry University's Protection Service offers a range of safety and security services available 24/7. These include emergency response for urgent incidents, general enquiries for non-emergency concerns, and crime prevention advice. The service also manages lost property and hosts weekly safety roadshows. Typical reasons for calling include reporting suspicious activity, seeking safety advice, or retrieving lost items. While emergency services are always available, non-emergency calls may experience longer wait times during peak periods or major campus events. For non-urgent matters, it is advisable to call during off-peak hours or attend scheduled safety events.
Updated 15 Dec 2025
Expected outcomes
- Respond to emergencies
- Provide safety advice
- Retrieve lost property
- Report suspicious activity
- Attend safety roadshows
- Receive crime prevention tips
- Clarify non-emergency queries
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Campus location
- Incident description
- Lost item details
- Proof of ownership
- Contact information
- Nature of enquiry
Known issues
Callers sometimes experience long wait times during peak periods or major campus events. To address this, additional staff are deployed, and it is recommended to use the emergency line for urgent matters. There is also occasional confusion between emergency and non-emergency numbers, which can delay responses. This issue is mitigated by clearly displaying contact numbers on the official website and at campus locations. For non-urgent issues, consider calling during off-peak hours or utilizing online resources for faster assistance.
