University College London
University College London's Student Accommodation department offers specific services such as booking research visits, providing visitor accessibility support, and handling general enquiries. Common reasons for calling include checking visiting hours, arranging accessible parking, and booking appointments for research purposes. Typically, wait times are minimal, but it is advisable to call during off-peak hours, such as early mornings or late afternoons, to avoid delays. For research visits, advance booking is required, and accessibility support is available with prior notice. The department operates Tuesday to Saturday, with specific hours for different services.
Updated 15 Dec 2025
Expected outcomes
- Check visiting hours
- Book research appointments
- Arrange accessible parking
- Request visitor support
- Confirm access procedures
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Name
- Contact details
- Research purpose
- Preferred date/time
- Vehicle details
- Visit date
Known issues
Access to the Prints & Drawings Room is currently restricted due to building works, which are expected to continue until January 2026. Visitors should check the 'Visit Us' webpage for the latest access instructions. The room is only accessible via Malet Place. To avoid inconvenience, it is recommended to confirm access routes before visiting. Additionally, for accessible parking, advance notice is required to ensure availability. If calling during peak hours, be prepared for potential delays and consider using online resources for quicker responses.
