University of Aberdeen
The University of Aberdeen's Registry department offers a range of media services via phone, including audio-visual support for teaching rooms, photography services, and graphics and medical illustration. Common reasons for calling include setting up AV equipment, booking photography sessions, and inquiring about media services. Typically, calls are answered during regular operating hours, and non-urgent requests are best handled via email. Wait times can vary, especially during peak academic periods, so it's advisable to call during mid-morning or early afternoon for quicker responses.
Updated 15 Dec 2025
Expected outcomes
- Request AV equipment setup
- Book photography session
- Inquire about media services
- Request graphics design
- Report AV issues
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- University ID
- Room details
- Event details
- Project description
- Contact information
- Issue description
Known issues
Occasional delays in response to non-urgent service requests are reported, particularly during peak academic periods. If you experience a delay, it is recommended to escalate the issue via the Service Desk or directly contact the Media Services Manager. For urgent AV support in teaching spaces, use the designated emergency contact number. To avoid delays, ensure you have all necessary information ready, such as location and issue details, and consider calling during less busy times, like mid-morning or early afternoon.
