University of Bedfordshire
The University of Bedfordshire's Payment Enquiries department assists students with tuition fee payment methods, deadlines, instalment plans, and refund queries. Calls are handled Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. Common reasons for calling include setting up instalment plans, understanding refund processes, and resolving payment issues. Payments are not accepted by phone, so students are directed to online portals or bank transfers. It's advisable to call during mid-morning or early afternoon to avoid peak times. Ensure you have your student reference number and relevant payment details ready for a smoother experience.
Updated 15 Dec 2025
Expected outcomes
- Inquire about payment methods
- Set up instalment plans
- Resolve payment issues
- Request refund information
- Understand payment deadlines
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Student reference number
- Full name
- Payment details
- Proof of payment
- Bank details for refund
- Outstanding balance information
Known issues
Currently, the University of Bedfordshire does not accept tuition or fee payments over the phone. Students are advised to use online payment portals such as e:Vision or Flywire, or opt for bank transfers. Refunds may experience delays due to verification processes and compliance with UK Money Laundering Regulations. To avoid issues, ensure all necessary documentation is provided and that refunds are processed to the original payment source. For a smoother experience, prepare all required information before calling and consider using online resources for quicker resolutions.