University of Bradford
The University of Bradford's IT Servicedesk provides 24/7 support for non-emergency security issues, general security inquiries, and SafeZone app assistance. Common reasons for calling include reporting suspicious activity, asking about campus safety procedures, and receiving help with the SafeZone app. The security office is located in the Atrium of the Richmond Building and is staffed by trained personnel. While calls are typically answered promptly, some users have reported occasional delays during peak times or late-night hours. It's advisable to call during regular hours for non-urgent matters to avoid longer wait times.
Updated 15 Dec 2025
Expected outcomes
- Report suspicious activity
- Request security patrols
- Inquire about safety procedures
- Seek lost property assistance
- Get SafeZone app support
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- University ID
- Campus location
- Issue description
- University email address
- Login credentials
- SafeZone app installed
Known issues
Some users have reported occasional long wait times, particularly during peak periods or late-night hours. The university is addressing this by adjusting staffing and prioritizing urgent cases. Additionally, new users may experience confusion when setting up the SafeZone app due to login or email verification issues. To mitigate this, step-by-step guides and IT support are available. For quicker assistance, ensure you have your university email and login credentials ready when setting up the app.
