University of Brighton
The University of Brighton's Course Enquiries department can be reached at +441273642222 for emergency and general security assistance. Available 24/7, including bank holidays, this service addresses on-campus emergencies such as safety threats, medical incidents, and urgent security concerns. Non-emergency support includes handling noise complaints, lockouts, and general safety issues. While the security team is always ready to assist, it's important to note that during large campus events, lines may be busier, potentially leading to longer wait times. For non-urgent matters, emailing or contacting reception is recommended. The university collaborates with Sussex Police and employs CCTV for campus monitoring.
Updated 15 Dec 2025
Expected outcomes
- Report on-campus emergencies
- Request noise complaint assistance
- Get help with lockouts
- Address general safety concerns
- Receive immediate security response
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Campus location
- Emergency description
- Contact details
- Incident description
- University property location
- Security contact number
Known issues
Occasional issues with call routing confusion have been reported, where users mix up internal and external emergency numbers. To address this, clear instructions are available on the official website and signage, and staff are trained to redirect calls appropriately. Additionally, during peak events, emergency lines may experience high call volumes, leading to longer wait times. To mitigate this, additional staff are deployed, and alternative contact methods such as email or visiting the reception desk are recommended. These measures aim to ensure prompt and effective security assistance for all callers.
