⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Cumbria Fire and Rescue Service
The Cumbria Fire and Rescue Service, specifically the Penrith Community Fire Station, offers several services via their contact number. You can report fire incidents or request emergency assistance, available 24/7 for emergencies. For non-emergency enquiries, such as fire safety advice and business continuity planning, calls should be made during office hours. Common reasons for calling include reporting incidents, seeking fire safety advice, and obtaining business continuity guidance. During industrial action, response times for non-critical incidents may be affected. It's advisable to call during office hours for non-emergencies to avoid delays.
Updated 14 Dec 2025
Expected outcomes
- Report fire incidents
- Request emergency assistance
- Seek fire safety advice
- Obtain business continuity guidance
- Confirm incident details
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Incident details
- Location information
- Contact information
- Business details
- Risk assessment
- Insurance requirements
Known issues
Service disruptions due to industrial action by the Fire Brigades Union can occasionally affect response times to non-critical incidents and automatic fire alarms. During such times, it's crucial to take extra precautions and confirm incidents by dialing 999. Additionally, recent inspections have highlighted some deterioration in service performance, particularly in efficiency and people management. The service is implementing improvement plans and undergoing external inspections to address these issues. For non-emergency situations, it's recommended to call during office hours to ensure timely assistance.
