⚠️ NOT FOR EMERGENCIES. This service is for administrative inquiries only. If in danger, dial 999 immediately.
Cumbria Fire and Rescue Service
The Cumbria Fire and Rescue Service offers a range of services via their contact number, including Safe and Well Visits, Heartstart Training, and Road Awareness Training. These services are designed to enhance community safety and wellbeing. Safe and Well Visits involve a telephone assessment of household fire safety, with potential follow-up visits and smoke detector installations. Heartstart Training provides free emergency life support skills, while Road Awareness Training focuses on road safety education. Typical wait times are not specified, but calling during operating hours is recommended. The best times to call for Safe and Well Visits are Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00.
Updated 14 Dec 2025
Expected outcomes
- Schedule Safe and Well Visit
- Book Heartstart Training
- Arrange Road Awareness Training
- Receive fire safety advice
- Install smoke detectors
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Household information
- Contact details
- Name
- Address
- Preferred training dates
- Incident details
Known issues
There are occasional disruptions due to industrial action by the Fire Brigades Union, which may affect service availability. Advance notice is typically provided, and the public is advised to review safety plans and contact insurance if necessary. Additionally, recent inspections have noted a decline in efficiency and effectiveness, with ongoing improvement efforts in place. To avoid potential delays, it is advisable to call during specified operating hours and have all necessary information ready. For emergencies, always dial 999 and provide clear details to the operator.
