Leeds City Council
The Leeds City Council Media Enquiries department handles press and media-related queries. Services include providing official statements, press releases, and coordinating interviews with council representatives. The department operates Monday to Friday from 08:00 to 18:00 and Saturday from 09:00 to 13:00. It's closed on Sundays. Journalists are encouraged to call for urgent matters as emails may be monitored less frequently. Common reasons for calling include requesting interviews or obtaining official statements. Wait times can vary, but calling during mid-morning or mid-afternoon may reduce hold times.
Updated 15 Dec 2025
Expected outcomes
- Request official statements
- Obtain press releases
- Coordinate interviews
- Verify media credentials
- Submit media enquiries
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Journalist credentials
- Media outlet details
- Nature of enquiry
- Contact information
- Deadline for response
- Follow-up email address
Known issues
A common issue is misdirected calls from the general public, which should be directed to customer services at 0113 222 4444. This causes delays as the media team has to refer these calls. Additionally, email responses can be slower, especially during busy periods. Journalists are advised to call for urgent matters to ensure timely responses. To avoid these issues, ensure your enquiry is media-related and use the correct contact method for your needs.
