Leeds City Council
Leeds City Council provides a comprehensive range of services accessible via their main contact number. You can inquire about housing, council tax, benefits, social services, roads, parking, parks, and school places. The line is open Monday to Friday from 08:00 to 18:00, and Saturday from 09:00 to 13:00. Callers are often directed to the appropriate department through the main switchboard. It is advisable to have your council tax number or any relevant reference ready to expedite the process. Wait times can vary, with mornings typically being less busy. Using online services is recommended for faster resolutions.
Updated 15 Dec 2025
Expected outcomes
- Check application status
- Confirm eligibility requirements
- Request service updates
- Report road issues
- Inquire about school places
- Discuss housing benefits
- Resolve council tax queries
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Council tax number
- Reference number
- Name
- Address
- Relevant documents
- Application ID
Known issues
Callers frequently experience long wait times, especially during peak hours and after public holidays. To avoid this, try calling early in the morning when lines are less busy. Alternatively, many services are available online, which can provide quicker resolutions. Having your council tax number or relevant reference ready can also help speed up the process when speaking with an operator. If possible, explore online options for tasks like checking application status or updating personal information to minimize waiting on hold.
