Leicester City Council
Leicester City Council's Council Tax and Business Rates department handles queries related to council tax, discounts, exemptions, and business rates. You can reach them at +441164540034. Their operating hours are Monday to Thursday from 8:30am to 4:30pm, Wednesday from 9:30am to 4:30pm, and Friday from 8:30am to 4:00pm. While specific wait times are not provided, calling earlier in the day may reduce wait times. This department is essential for managing your council tax payments, understanding available discounts, and resolving any issues related to business rates. For payments, you can also visit their website, log into your account, and select your payment method.
Updated 15 Dec 2025
Expected outcomes
- Resolve council tax queries
- Apply for tax discounts
- Request tax exemptions
- Update account details
- Inquire about business rates
Call preparation
Assemble everything before you dial. These requirements are verified by our call analysts and updated as organizations change their scripts.
- Account details
- Taxpayer ID
- Payment details
- Account number
- Reference ID
- Identification document
Known issues
While there are no specific known issues reported, it's advisable to have all necessary documents ready before calling to ensure a smooth process. If you experience long wait times, consider using the council's online services for tasks like payments and account updates. Additionally, calling outside of peak hours, such as early mornings, may help reduce waiting periods. Always double-check your account details and taxpayer ID to avoid any delays during your call.
